Troubleshooting Common Issues with Acronis True Image 2017: A Step-by-Step Guide

Acronis True Image 2017 is a powerful backup and recovery tool that helps users safeguard their important data against various types of disasters, from hardware failures to malware attacks. However, like any complex software, it's not immune to issues that can cause frustration and downtime. In this article, we'll explore the common problems encountered with Acronis True Image 2017, including symptoms and troubleshooting techniques to resolve them.

Silent Launch Issues

One of the most frustrating issues users face is when the program silently fails to launch, displaying no errors or warnings. The graphical user interface (GUI) simply doesn't appear at startup. To troubleshoot this problem, try the following:

1. Check for any pending updates: Ensure that your Acronis True Image 2017 software is up-to-date by checking for updates in the settings menu.

2. Disable any third-party antivirus software: Sometimes, antivirus programs can interfere with the operation of Acronis True Image. Try temporarily disabling your antivirus and see if the issue resolves.

Queued Backup Tasks

Another common issue is when a backup task appears as 'queued' but no other tasks are running in the background. This can be caused by various factors, including:

1. Corrupted settings: Try resetting the program's settings to their default values.

2. Conflicting software: As mentioned earlier, third-party antivirus software can interfere with Acronis True Image. Try temporarily disabling any conflicting software.

Unexpected Prompts

Some users have reported receiving unexpected prompts while using Acronis True Image within Windows. This can be caused by:

1. Outdated drivers: Ensure that your system's drivers are up-to-date to prevent conflicts.

2. Conflicting software: As mentioned earlier, third-party software can cause issues with Acronis True Image.

Error Messages

Various error messages can appear when using Acronis True Image 2017, including:

* 'Cannot create database' at program startup

* Device/path/folder/file not found or could not be accessed

* Volume/backup/version not found or could not be accessed

To troubleshoot these errors, try the following:

1. Check for disk space: Ensure that your system has sufficient disk space available to store backup data.

2. Check for corrupted files: Run a disk check and ensure that all files are intact and accessible.

Acronis True Image 2017 is a powerful software tool that requires proper setup and configuration to function correctly. By understanding the common issues and troubleshooting techniques outlined in this article, users can resolve many of the problems they encounter with the software. Remember to always keep your Acronis True Image 2017 software up-to-date, disable any conflicting third-party software, and ensure that your system's drivers are current to prevent issues.

Acronis true image 2017 issues